Background

Prestige Cleaning Services (Pty) Ltd was established in 1969 and has over the years evolved to become the largest and most specialized cleaning company in SA. Prestige’s business philosophy is centered on first class service delivery. This philosophy is entrenched in the company culture and value system. Prestige’s mission statement further articulates the values and characteristics that underpin the business strategy such as:

• implementing innovative service solutions;
• building lasting business partnerships with clients;
• attracting and retaining high calibre people;
• remaining thoroughly professional at all times;
• being market leaders within the industry;
• creating opportunities through empowerment initiatives; and
• attaining the highest quality in cleaning in all contracts serviced

BIDVest – Prestige Relationship

In 1993, Prestige was acquired by the BIDVest Group an international services, trading and distribution company listed on the South African JSE and operating on four continents. Prestige falls within the BIDServ Division of the BIDVest Group which offers mainly outsourced services to predominantly property related industries.

People Development

Prestige employs more than 30 000 employees nationally and as founding members of the National Contract Cleaners Association (NCCA), Prestige is at the forefront of developing and funding training initiatives for staff at every occupational level throughout the business processes. Prestige understands that a company’s opportunity fro growth is very much aligned to its commitment towards employee development. Further more, recognising and retaining talented staff who have a real flair for customer service is a key focus for the business.

Specialised Divisions

Managing such a diverse range of services across resulted in the company developing a decentralised operations structure consisting of seven divisions, each with its own Managing Director. Six of the divisions are regional and ensure that all clients receive a personal service and a quick response and the one division manages the specialist healthcare and hospitality operations. The support centre, headquartered in Randburg, Johannesburg, provides corporate support services such as payroll, financial management, training, industrial relations, quality management, client relations, recruitment, marketing, transformation, sales and procurement.

Diversification

Prestige has been expanding into related services through a series of acquisitions and growth strategies. Within the healthcare sector, Prestige trains Care Givers thus making a pool of specialized care workers available to render patient care services in hospitals and old age homes; through the First in Staffing Solutions business, Prestige provides contract staff for the hospitality and events sector, while Edge Performance Management delivers management development and overall human resource consulting services. The most recent acquisition is that of a company called NICE EQUIPMENT CO. which hires out portable toilets for events and the construction industry.